Regional Account Manager

The Regional Account Manager will be responsible for driving growth in capital sales and service/ after-sales support for a territory predominantly covering the North of England. The territory will include Greater Manchester, Liverpool, Yorkshire, Cheshire, Staffordshire and Nottinghamshire.

This role focuses on managing key accounts, developing new business opportunities, and ensuring customer satisfaction through proactive relationship management and technical expertise. The successful candidate will work closely with the sales, service, and operations teams to achieve revenue targets and deliver best-in-class solutions to our clients.

Job requirements

Essential:

• Demonstrable experience of succeeding within an account management role.
• Demonstrable experience of winning new business and being comfortable selling solutions to potential customers.
• Experience with service/aftersales support models.
• Strong sales and negotiation skills.
• Excellent relationship-building and communication abilities.
• Technical acumen to understand and present complex solutions.
• Proficiency in CRM systems and Microsoft Office Suite.

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Preferred:

• Experience of selling capital equipment or service contracts in healthcare settings is desirable.
• Familiarity with technical systems used in operating theatres, cleanrooms, or pharmaceutical facilities.

Job responsibilities

Account Management & Growth

• Manage existing client accounts, ensuring customer retention and satisfaction.
• Identify and develop new sales opportunities for capital equipment and service contracts.
• Develop strategic plans to grow the client base within the assigned region.

Sales Execution

• Achieve sales targets for capital equipment and aftersales services.
• Prepare and deliver compelling proposals, presentations, and quotations.
• Negotiate contracts and pricing within company guidelines.

Customer Relationship Management

• Build and maintain strong relationships with key stakeholders (e.g., healthcare providers, facility managers, procurement teams).
• Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
• Ensure service excellence through regular follow-ups and customer feedback

Collaboration & Coordination

• Work closely with the technical service team to ensure seamless delivery and support for installed systems.
• Collaborate with marketing to develop campaigns and initiatives targeting regional growth.
• Partner with the operations team to ensure timely project delivery and service execution.

Reporting & Strategy

• Monitor and report on sales performance, pipeline development, and customer feedback.
• Develop regional sales strategies aligned with company objectives.
• Provide market intelligence and competitive insights to inform business decisions.

Benefits

Free parking – Enhanced Maternity & Paternity Pay – Flexible / Hybrid Working – Wellbeing Allowance – Medicash Healthcare Plan

Additional Benefits: Critical illness scheme – Death in service cover – Electric Car Salary Sacrifice – Cycle to work scheme – Employee assistance scheme – Pension scheme after 3 months employment – Company sick pay

About Us

Air it’s a wonderful thing. And at Howorth, we should know. For over 160 years we’ve studied it. Inhaled and exhaled it. Developed pioneering new ways to clean it, control it, climatise it and contain it.

We understand what it does and how it flows. We know how it moves through operating theatres and clinical areas, pharmaceutical, biotech and chemical manufacturing equipment and environments. Read more

Our Culture

At Howorth Air Tech we believe in the power of people and there are three values that underpin everything we do as an organisation.

• Integrity: You take ownership and accountability, and you value openness.
• Collaboration: You work with others to achieve shared goals.
• Excellence: You strive to deliver high-quality service with a ‘can-do’ attitude.

These values reinforce our organisational purpose: to make a meaningful difference in people’s lives. We are committed to fostering a workplace that values diversity, equity, and inclusion (DEI). We believe that embracing different perspectives fuels innovation and strengthens our team. We actively seek candidates from diverse backgrounds and experiences, ensuring equal opportunities for growth and advancement.

Our commitment to DEI is evident in our hiring practices, workplace policies, and ongoing efforts to cultivate a culture where every employee feels a sense of belonging. Visit our join the team page.