Operations Manager

We are delighted that due to our continued growth, we have a vacancy for an Operations Manager role within our Howorth Specialist Environments team. 

Working Location: Head Office | Full-time

Manage the operational teams in line with the org structure to ensure a smooth efficient and  compliant delivery for all projects won and delivered by the business unit from sales handover through to final handover back to the client. Manage all forecasting, capacity planning, invoicing and recruitment to ensure Business Unit P&L is maintained sufficiently to produce output margins in line or better than expected targets.

Key Responsibilities

As part of your role at Howorth, your responsibilities will include:

• Devise, maintain and take ownership of overall operational delivery ensuring that all milestone’s and targets are met
• Manage the handover processes from sales to operations
• Ensure site surveys and the preparation of feasibility reports are suitably supported
• Support department leads to ensure suitable training is provided and managed for all staff
• Ensure Project Managers wider operational teams are suitably supported during site construction and commissioning phases
• Provide technical guidance and mentoring to team members
• Assist the Pre-Construction Team in delivering conceptual and technical proposals
• Facilitate understanding of internal and external client requirements through effective meetings and communication
• Perform regular peer checks through performance development reviews and 1 to 1 meeting’s
• Facilitate / Chair department and client meetings as required to ensure communication is clear and actions are managed appropriately and effectively
• Maintain the org structure to ensure ongoing risk is managed and the business maintains a structure to support the client requirements
• Prepare detailed reports for KPI’s and track as required by the business
• Prepare general reports and present as required such as monthly board packs / meetings
• Facilitate project closure reviews and take relevant remedial actions as / where required
• Any other reasonable activity requested by the business unit director

Qualifications & Preferred Skills

Recommended or desired qualifications you would need to fulfil this role:

• Education:  Degree or equivalent qualification in Mechanical Building Services Engineering / HVAC / Business Leadership
• Standards Knowledge: Working knowledge of UK standards, with specific familiarity with Healthcare Technical Memorandums and Building regulations
• Industry Awareness: Conversant with project delivery methods, building construction sector and technical industries such as Healthcare and Pharmaceutical
• Health & Safety: Knowledge of Health and Safety legislation related to CDM, including incorporation of risk assessments

Desired Experience

• Leadership Expertise: Proven track record in managing and leading departments and teams from a highly technical background
• Software Skills: Experienced and trained in Microsoft Office systems including Project and SharePoint
• Project Experience: Experience working on a range of multi-disciplinary projects, specifically within the Healthcare and Pharmaceutical environment.
• Product Knowledge: Understanding of Howorth products and clinical equipment such as operating lights, medical pendants, surgeon control panels, BMS.
• Creative Problem-Solving: Formulate innovative ideas to address daily challenges to meet customer expectations
• Collaborate Effectively: Communicate respectfully and effectively and support the whole department to ensuring timely delivery of projects
• Project Liaison: Work closely with Project Managers, Design Managers, Commercial, Pre Construction Leads and external stakeholders to provide technical and operational solutions
• Maintain Professionalism: Demonstrate a positive attitude under challenging circumstances and act as a role model for high standards of work and behaviour
• Plan and Prioritise: Organize and manage personal workloads effectively to meet deadlines and align with department objectives

Benefits

Free parking – Enhanced Maternity & Paternity Pay – Flexible / Hybrid Working – Wellbeing Allowance – Medicash Healthcare Plan

Additional Benefits: Critical illness scheme – Death in service cover – Electric Car Salary Sacrifice – Cycle to work scheme – Employee assistance scheme – Pension scheme after 3 months employment – Company sick pay

About Us

Air it’s a wonderful thing. And at Howorth, we should know. For over 160 years we've studied it. Inhaled and exhaled it. Developed pioneering new ways to clean it, control it, climatise it and contain it.

We understand what it does and how it flows. We know how it moves through operating theatres and clinical areas, pharmaceutical, biotech and chemical manufacturing equipment and environments. Read more: https://howorthgroup.com/about-howorth

Our Culture

At Howorth Air Tech we believe in the power of people and there are three values that underpin everything we do as an organisation. 

• Integrity: You take ownership and accountability, and you value openness.
• Collaboration: You work with others to achieve shared goals.
• Excellence: You strive to deliver high-quality service with a ‘can-do’ attitude.

These values reinforce our organisational purpose: to make a meaningful difference in people's lives. We are committed to fostering a workplace that values diversity, equity, and inclusion (DEI). We believe that embracing different perspectives fuels innovation and strengthens our team. We actively seek candidates from diverse backgrounds and experiences, ensuring equal opportunities for growth and advancement.

Our commitment to DEI is evident in our hiring practices, workplace policies, and ongoing efforts to cultivate a culture where every employee feels a sense of belonging. Visit our join the team page.

Contact: HR Manager

Email: hr@howorthgroup.com

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